Kukui Soft Jute Woven Shades Reviews. Blinds Chalet

I've ordered these blinds for numerous windows in my Southwest Florida home during the course of the past three years.

May 21 2017

Quality

Installation

Appearance

Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I've ordered these blinds for numerous windows in my Southwest Florida home during the course of the past three years. I've been extremely satisfied with all of the different types I've ordered and would highly recommend them to everyone.

Susan

Port Charlotte, FL

Like I expected.<br>Thank you.

Mar 9 2017

Quality

Installation

Appearance

Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Like I expected.
Thank you.

laurent

los angeles, CA

We got 2 lined for doors and 7 unlined for windows.

Jan 1 2017

Quality

Installation

Appearance

Measuring: I measured my own blinds!
Installation: I installed my own blinds!

We got 2 lined for doors and 7 unlined for windows. We are loving them! The unlined look is awesome from our back porch. I love that I can see the wood look both inside and outside. Even unlined the block the blinding sun from coming in my home in the morning. Very happy with our purchase!

Theresa

Port Allen, LA

Overall I love the look of these and they seem very high quality.

Nov 14 2016

Quality

Installation

Appearance

Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Overall I love the look of these and they seem very high quality. I am trying to cover a corner window and got very mixed messages from the Customer Support for the true depth of the final product when I first placed my order. After they arrived I quickly realized the measurements were all off. They eventually agreed to remake them to new specifications, which made me very pleased. I just wish there were more photos and dimensions posed on the website so it's easier to know what you are buying.

I don't like the continuous cord loop as it is right in line with the edge of the blinds and rubs. You have to put the anchor base off to an angle, which might work for inside mount, but I would not recommended for outside mount. Also continuous cord loop mechanism adds about an inch to the depth of the headrail.

Catherine

Culver City, CA

The customer service and quality of the shades far exceeded my expectation!

Jun 8 2016

Quality

Installation

Appearance

Measuring: I measured my own blinds!
Installation: I installed my own blinds!

The customer service and quality of the shades far exceeded my expectation!!! You provided me with some high quality shades at affordable prices!! The installation couldn't have been easier. I love them!!!

Christy

Memphis, TN

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Details	Good	Better	Best
Pricing	FREE	$	$$
Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
5 year unlimited			✓
Warranty
Defects	✓	✓	✓
Parts	✓	✓	✓
Restrings	✓	✓	✓
Normal wear & tear			✓
Anything			✓
30 Day Measure		✓	✓
30 Day Returns			✓

Details

Good

Better

Best

Pricing

FREE

Duration

3 year limited warranty

✓

5 year limited warranty

✓

5 year unlimited

✓

Warranty

Defects

✓

Parts

✓

Restrings

✓

Normal wear & tear

✓

Anything

✓

30 Day Measure

✓

30 Day Returns

✓

3 Year Standard Guarantee
Who is covered: Warranties cover the original purchaser of the window blinds and shades. What is covered: Any defects in materials of workmanship Operating mechanisms and other parts Cell separation on honeycomb/cellular shades Warping slats for faux wood and wood blinds Broken vertical vanes Restrings for internal cords What is not covered: Parts that fail due to accident, alteration and/or improper use Normal wear and tear Color fading due to excessive exposure to sunlight, moisture or improper cleaning Accidental damage Resolution: BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. 30 Day Measuring Insurance This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit. 30 Day Returns This plan does not cover returns.

3 Year Standard Guarantee

Who is covered:

Warranties cover the original purchaser of the window blinds and shades.

What is covered:

Any defects in materials of workmanship
Operating mechanisms and other parts
Cell separation on honeycomb/cellular shades
Warping slats for faux wood and wood blinds
Broken vertical vanes
Restrings for internal cords

What is not covered:

Parts that fail due to accident, alteration and/or improper use
Normal wear and tear
Color fading due to excessive exposure to sunlight, moisture or improper cleaning
Accidental damage

Resolution:

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.

30 Day Returns

This plan does not cover returns.

5 Year Guaranteed to Fit
Who is covered: Warranties cover the original purchaser of the window blinds and shades. What is covered: Any defects in materials of workmanship Operating mechanisms and other parts Cell separation on honeycomb/cellular shades Warping slats for faux wood and wood blinds Broken vertical vanes Restrings for internal cords What is not covered: Parts that fail due to accident, alteration and/or improper use Normal wear and tear Color fading due to excessive exposure to sunlight, moisture or improper cleaning Accidental damage Resolution: BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. 30 Day Measuring Insurance Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed. Shutters,custom graphic shades, commercial/dealer orders are not covered. Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount. 30 Day Returns This plan does not cover returns.

5 Year Guaranteed to Fit

Who is covered:

Warranties cover the original purchaser of the window blinds and shades.

What is covered:

Any defects in materials of workmanship
Operating mechanisms and other parts
Cell separation on honeycomb/cellular shades
Warping slats for faux wood and wood blinds
Broken vertical vanes
Restrings for internal cords

What is not covered:

Parts that fail due to accident, alteration and/or improper use
Normal wear and tear
Color fading due to excessive exposure to sunlight, moisture or improper cleaning
Accidental damage

Resolution:

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

This plan does not cover returns.

5 Year Guaranteed to Love
Who is covered: Warranties cover the original purchaser of the window blinds and shades. What is covered: Any defects in materials of workmanship Operating mechanisms and other parts Cell separation on honeycomb/cellular shades Warping slats for faux wood and wood blinds Broken vertical vanes Restrings for internal cords Parts that fail due to accident, alteration and/or improper use Normal wear and tear Color fading due to excessive exposure to sunlight, moisture or improper cleaning Accidental damage Resolution: BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. 30 Day Measuring Insurance Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed. Shutters,custom graphic shades, commercial/dealer orders are not covered. Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return them, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Refunds will be processed within 2-3 business days after we receive the items (Guaranteed to Love fee is not refundable). Shutters,custom graphic shades, commercial/dealer orders are not covered.

5 Year Guaranteed to Love

Who is covered:

Warranties cover the original purchaser of the window blinds and shades.

What is covered:

Any defects in materials of workmanship
Operating mechanisms and other parts
Cell separation on honeycomb/cellular shades
Warping slats for faux wood and wood blinds
Broken vertical vanes
Restrings for internal cords
Parts that fail due to accident, alteration and/or improper use
Normal wear and tear
Color fading due to excessive exposure to sunlight, moisture or improper cleaning
Accidental damage

Resolution:

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return them, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Refunds will be processed within 2-3 business days after we receive the items (Guaranteed to Love fee is not refundable).

Shutters,custom graphic shades, commercial/dealer orders are not covered.